Understanding Higher BTC Withdrawal Fees and How to Manage Them

This article explains the increase in Bitcoin (BTC) withdrawal fees, which is attributed to the unique characteristics of the BTC blockchain. It outlines the factors contributing to higher fees and provides step-by-step solutions for Admin Panel Users and API Requests Users to ensure smoother transactions.

Due to characteristics of the BTC blockchain, such as limited block size and increased transaction demand, there is a possibility of increased fees for BTC withdrawals. This is causing higher competition for block inclusion, leading to higher fees.

For Admin Panel Users:

      1. Failed Payouts:

• If you encounter any failed payouts created through the Admin Panel, recreate the payout with the suggested fee value in the Medium or High fee field.

Enterprise Wallet:

      2. Replacing Your Payout by Fee:

• In cases where a payout remains unconfirmed with zero confirmations, it is advisable to replace it with a new payout that includes a higher fee.

• Find the guide on how to speed up your payout by changing the blockchain fee. 

If the transaction becomes stuck on the Merchant wallet, contact our Technical Support Team for assistance.

For API Requests Users:

       1. Unsuccessful Payouts:

• The recommended commission value should be used when experiencing difficulties with unsuccessful payouts via API Requests.

•  Use the "Precalculation fee" API request to determine the recommended commission value. Modify the "fee_amount" with the recommended commission value in the API request for payout creation and recreate the payout. Find more information regarding Payout Methods in our documentation.

Additional Information:

• Check for network fee on blockchain mempool service: https://mempool.space/ru/