Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

Your email address

Language(optional)

Subject *

Issue type*

Please choose the issue type from the list below

Deposit address(optional)

Enter the deposit address

Deposit ID*

Deposit ID from the COINSBUY Deposits Section

Full API request body*

Link to the transaction in the explorer*

Link to the transaction in the explorer

Please make sure that transaction is confirmed

Payout ID*

Payout ID from the COINSBUY Payouts Section

Should the callback be re-sent?

API response body*

Transfer ID*

Transfer ID from COINSBUY

Description *

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

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