Understanding Unsupported Blockchains and Tokens in COINSBUY

This educational guide aims to provide you with essential information about the supported and unsupported blockchains and tokens within the system. It will help you identify which blockchains and tokens are accepted, and what steps to take if you accidentally use an unsupported option.

Importance of Using Supported Blockchains and Tokens

To ensure that your transactions are processed smoothly and completely, it is crucial to use only supported blockchains and tokens. Transactions made through unsupported options cannot be processed or refunded due to technical limitations.

Where to Find Supported Blockchains and Tokens

You can find a comprehensive list of supported blockchains and tokens on our website. To access this information, visit the link at the end of the article.

Steps to Verify Supported Blockchains and Tokens

1. Visit the Supported Currencies Page: Search for your desired currency.
For example, if you are looking for USDT on the TRON blockchain, use the search function or scroll through the list to find "USDT-TRX".

2. Verify the Smart Contract Address
• Scroll to the right side of the table while holding down the Shift key on your keyboard and using your mouse wheel.
• Compare the smart contract address listed for USDT-TRX with the corresponding blockchain explorer data.

• For USDT on TRON, use TronScan https://tronscan.org/#/  to verify the smart contract address. Ensure it matches TR7NHqjeKQxGTCi8q8ZY4pL8otSzgjLj6t.

3. Understand Blockchain Explorers:
Keep in mind that different blockchains have their own explorers. For example, you will not find a BTC transaction on TronScan, as it is specific to the TRON blockchain.

What to Do If You Send Funds with an Unsupported Blockchain

If you mistakenly make a transfer using an unsupported blockchain:

• Example: Consider a transaction executed on the opBNB blockchain, which is not supported. You can check the transaction status using opBNBScan.

• Unfortunately, if funds were sent via an unsupported blockchain, they may be considered lost since we cannot retrieve or refund them due to technical limitations.

Handling Token-Related Issues

1. Check the Smart Contract Address:
• Ensure that the token you are trying to use has an official smart contract address listed on our site. Please refer to the supported tokens page at the end of this article.

2. Contact Support for Assistance:
• If your token is not listed, reach out to the Customer Support Team with relevant details about the token and your transaction. They can assist you in initiating a refund process or provide alternative solutions.

To ensure successful transactions within the system, always verify that you are using supported blockchains and tokens. Familiarize yourself with the resources available on the website, and do not hesitate to contact support if you encounter any issues. By following these guidelines, you can minimize risks and ensure smooth processing of your transactions.

Related Links/Articles:

Supported Currencies Page: https://docs.coinsbuy.com/references/currency-codes