Understanding Withdrawal Commissions

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Commissions are subject to variation depending on the type of wallet used - whether Merchant or Enterprise -and the specific digital currencies involved.

Withdrawals from Merchant wallets

Outgoing transactions incur no fees for all withdrawals, except for Tron.


Withdrawals in Tron stablecoins

Withdrawals in Tron stablecoins are charged a minimum fixed blockchain fee; see our Minimum Commissions list on the website for details.

It is important to note that a blockchain fee is required for transactions. In the case of TRX, the platform covers the blockchain fees due to its staking activities. The staking process involves significant costs, necessitating the need to stake substantial amounts. 

When creating a payout, we can see such fee levels, please disregard them for Tron transactions, as here the maximum blockchain commission limit is presented:

These figures are notional and are not applied to withdrawals.


Withdrawals from Enterprise wallets

Outgoing transactions are charged by the following commissions:

Percentage based on overall volume. 
Please, see the fee structure list on our website.

Blockchain fees 


Additional Information

Blockchain processing fees are fees required by the blockchain network to validate and confirm your transaction. These fees are paid to miners or validators who maintain the network.

The amount required for the blockchain fee is dictated by the network itself. Each blockchain has its own set of rules and recommendations for fee levels, which can fluctuate based on network congestion. When the network is busy, fees may increase as users compete to have their transactions processed more quickly.


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