This guide explains how to move funds between your wallets quickly and without involving the blockchain:
- Swap – Move funds between wallets in different currencies with automatic conversion.
- Internal Transfer – Move funds between wallets in the same currency, available only for Merchant wallets.
Part 1: How to Use Swap
Use this to transfer funds between two of your wallets in different currencies. The system handles the conversion automatically.
Steps:
- Go to the Swap section from the left-hand menu.
- Click “Swap” to start a swap operation
- Select the wallet you're sending from.
- Select the wallet you're sending to.
- The system will show the converted amount and current exchange rate.
- Review the information and click “Confirm.”
- The funds will appear in the destination wallet immediately.
- You can check the swap history by clicking on the "Go to Swaps History" as shown in the above screenshot or Go to Swaps > History
Part 2: How to Use Internal Transfer
(Merchant Wallets Only)
Use this to move the same currency between two of your own Merchant wallets. No conversion is applied.
Steps:
- Go to the Payout > Add New > Internal Transfer section in your dashboard menu.
- Select the sending wallet.
- Select the receiving wallet — it must be in the same currency.
- Enter the amount you want to transfer.
- Click “Proceed” to submit the request.
- Confirm the details and click on the "Confirm" button to proceed.
- The funds will move instantly to the destination wallet.
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